Client Services Administrator

Client Services Administrator
Accounting Firm | Full-Time | Perth-based

Are you a proactive and personable administrator with experience supporting an accounting practice? We’re working with a respected and growing accounting firm that’s on the lookout for a Client Services Administrator (CSA) to join their friendly team.

This is a fantastic opportunity for someone with at least 1 year of experience in a similar role within an accounting environment who enjoys working with people, takes pride in being organised, and thrives in a client-facing role.

The Role

You’ll be the first point of contact for clients—whether in person, by phone or email—so your communication skills and client service mindset will be key. You'll also play an important part in supporting the team behind the scenes with general administrative duties to help ensure the practice runs smoothly.

• Managing front-of-house reception, calls and client greetings

• Responding to client queries and correspondence

• Scheduling appointments and managing calendars

• Maintaining client records and documentation

• Supporting the team with ASIC and ATO lodgements and documentation

• Assisting with onboarding of new clients

• General office administration and support to partners/accountants as needed

About You

• 1+ years’ experience as a CSA (or similar) within an accounting firm

• Confident, professional and friendly communication style

• Organised with strong attention to detail

• Ability to juggle multiple tasks and work collaboratively in a team environment

• Familiarity with accounting software (e.g. Xero, MYOB, APS, etc.) is desirable

Why Join?

• Be part of a supportive and professional team culture

• Work in fantastic offices with a central location

• Great exposure to a variety of clients and tasks

• Long-term career opportunity with growth potential

If you’re a confident administrator who loves supporting clients and wants to continue building your career in the accounting industry, we’d love to hear from you.